Annual Servicing

  • Annual Service Record
  • Annual Servicing
  • Annual Servicing
  • Mathison PPHB Annual Servicing

We value the importance of servicing your appliances annually to prolong the lifetime of them. Servicing annually ensures manufacturer warranty requirements are met and high efficiency levels are maintained giving you peace of mind that your appliances are safe to use and your household insurance requirements are met. Services are offered on all types of boilers (gas, oil, electric and LPG), gas fires, cookers and hobs.

When you get your appliance serviced by Mathison’s annually the service doesn’t end there. This provides you with priority access to us regarding after service care, over the phone resolutions where possible and an annual reminder of when your service is due meaning you don’t need to worry about missing that vital service.

Service certification and reminders are available by email or post to suit individual customer requirements.

Landlord Checks and Certification

Landlords have legal duties for gas safety as laid out in the relevant gas safety legislation, such as the Gas Safety (Installation and Use) Regulations 1998 in Great Britain.

There are 3 specific requirements Landlords must meet to ensure the safety of their tenants, these are:

  • To ensure that any gas appliances, pipework and chimneys/flues provided for tenants are safe for continued use. Landlords must arrange for them to be checked every 12 months by a Gas Safe registered engineer.
  • A record of this annual gas safety check will include specific information on the results of the tests carried out. A copy of the gas safety record must be provided to an existing tenant no later than 28 days from the date the safety check is carried out or to new tenants before they move in. Landlords must keep copies of these records for a minimum of 2 years.
  • Maintenance arrangements should involve regular inspections and all necessary repairs are carried out by Gas Safe registered engineers only.

Please visit www.gassaferegister.co.uk for more information on Landlord legal requirements.

Please call our offices or use the on-line booking system for more information or to arrange an appointment.

  • "'Many thanks for your excellent service as always'"

    Mrs Woodman, Bristol

  • "“I am absolutely delighted with the service received. Everything was explained very well and all seems to be working very smoothly. The two engineers were excellent and very professional. I will certainly recommend you to other people. The only thing I wasn’t too keen on was being called ‘Sir’ and referred to as a ‘Gentleman’! Not something I’m used to! Joking aside the level of service was a breath of fresh air having had problems for the last year or so. I wish I had got in touch sooner!”"

    Mr Hance, Portishead

  • "'Thank you for the boiler service you did for us last week, Tom was extremely courteous and knowledgeable and nothing was too much trouble for him to look at and sort. We had another issue that he spent some time looking at but rather than try to make more money out of us he instead advised us to contact a specialist engineer. And when he gave us the invoice he didn't charge us for the additional work, only the service. A real credit to your company, you should be extremely proud of him and I would recommend him to anyone'"

    Mr Iles, Yatton

  • "‘My wife and I were delighted with the efficiency of the removal of the old boiler and installation of the new. The engineers were very clean, considerate and polite.’"

    Mr Hanson, Nailsea

  • "‘We are extremely happy and relieved by the manner that our original concerns were dealt with. We would definitely use you again and recommend you in the future.’"

    Mrs Ballard, Portishead

  • "'Thanks very much for the job that you did, we just wish everything would go as smoothly as our dealings with your company'"

    Mr & Mrs Banham, Portishead

  • "“Jake and Harley fitted a new boiler at my property. I wasn’t there as I was at work, however my parents who were in the flat for me said that they were fantastic; polite and courteous at all times as well as diligent workers. Not everyone gets cooked a bacon sandwich by my Dad!! I was impressed by how clean and tidy my flat was each night when I returned home from work.”"

    Ms Jones, Portishead

  • "'I would just like to say thank you to yourself and your team for the first class service we received last week. Your amazing engineers walked up the hill to us in the snow with rucksacks on their backs to fix our boiler and tend to a broken pipe. Service that was above and beyond from start to finish'"

    Mrs McBride, Clevedon

  • "“We just wanted to say a big thank you and let you know how pleased we are with the new boiler. Both Mark and Matt were very friendly and have done a very neat and tidy job, treating our house with great respect during the install.”"

    Mr & Mrs Shields, Nailsea